Help Centre

Email alerts are an excellent way to be instantly notified (via email) that an listing has been posted to our site. If you set up your own email alert you'll get an email informing you when any new listings are posted in our database that match all of the search terms you used to create the alert (for example, United States, Washington DC).

Creating an alert
To set up an alert, first you need to do a search. We usually recommend that you don't use any keywords and just restrict your search to the country your interested in. Then once you've got some results, click the 'Save this search' link beneath the search box. 

Note that if you want to be informed of house sitting assignments in six countries worldwide you'll need to set up an alert for each of these countries. 

When your email alert arrives in your inbox, it will display a short version of the matching listing and contain a link back to the long version on the site. Note: to receive alerts in your email inbox, you need to confirm your email address. Don't worry, you only need to do this once. You should have received an email with the confirmation link when you setup your first email alert. If you can't see it, check your email spam folder. If you need to resend it, you can do that from the main alerts summary page.

Important note: please add the following emails to your list of contacts (or whitelist) in your email account: support@mindmyhouse, help@mindmyhouse.com, do-not-reply@mindmyhouse.com and info@mindmyhouse.com - this greatly helps to combat spam and ensure that your messages don't get lost.

To view/edit your current alerts Click the Sitter or Owner tab from the main menu to navigate to your home page. Then click on the 'Email alerts' title to see a suumary of all your alerts. 

You can edit each alert (for example, you can change the frequency from daily to weekly) by clicking on the edit link. Make your changes then click 'Save'. Clicking on 'Delete' will remove the alert altogether.

To temporarily stop the alert from sending you daily or weekly emails, you can click on 'Pause' to pause the alert. No emails will be sent while the alert is paused. To restart the emails, click 'Restart'.