Support Centre – What's new

Version 3 (2019 to current)

Ta da! Introducing mmh version 3. The old one (version 2)  was a bit, well you know, dusty and those scrollbars were a bit sticky. The new site (affectionately known by us as version 3) has been built from the ground up with lots of love and a sprinkling of webby magic. So what's changed? Lots.

Version 3.7 (Nov 2024)

• Added 'Member reply' ratings
• Added house sitters 'completed assignments' map
• Added house sitter welcome pack (for home owners)
• Added home owner 'Previous assignments' count
• Added house sitter 'Languages spoken' support

Version 3.6 (Sept 2024)

• Added support for multiple dates in house sitting assignments
• Upgrades to 'My Assignments' feature for house sitters
• Upgrades to 'My Sitters' feature for home owners
• Added new search filters
• Added emoji support
• Interface upgrades

Version 3.5 (Apr 2024)

• Added 'Instant approvals' for home owners
• Added 'Can I bring my pet' feature
• MMH now starts charging for home owner memberships US$29 (was free since 2005) and offers dual memberships for same price

Version 3.4 (Mar 2023)

• New photo editor

Version 3.3 (Jan 2023)

• Price increase for house sitter annual membership (from US$20 to US$29)

Version 3.2 (Feb 2022)

• House sitting agreement is made editable
• We ditch social media!

Version 3.1 (Mar 2020)

• New 'My Assignments' feature for house sitters
• New 'My Sitters' feature for home owners
• Free six month extensions to house sitter memberships :)

Version 3.0 (January 2019)

• Rebranded, new modern design
• Mobile responsive
• Easier to use (friendly and simple)
• Bigger pictures
• New redesigned help center
• New redesigned listing edit process
• New redesigned message centre
• New dashboard
• New designed listings
• New email designs
• Improved the message centre usability
• Fixed reset password to be more secure
• Made the listings searches better
• Made the help search better
• Added option to stop google from indexing their listings if members want it
• New listing completion indicator
• Add some useful stats for members about their activity
• New payment provider (replaced PayPal with Stripe)
• Added a payment details/billing history section to 'my account' for sitter members
• New simpler registration process
• New member profile image
• Listings now viewable after hidden (if logged in)
• New & improved handling of by regions in search and listings
• Improved maps
• New date duration search option (ie. long term vs short term sits)
• Simplified address fields
• New & improved listing editing
• New billing history

Version 2 (2011 to 2018)

Version 2.3 (Sept 2016)

• Added testimonials and references feature
• Added notifications feature
• Search upgrades

Version 2.2 (May 2016)

• Added support for mobile and tablet devices
• Added new virtual help desk
• Photo editor upgrades
• Added auto-save feature

Version 2.1 (Oct 2012)

• New search fields added
• Support for pets in listings and search
• Police checks added
• Twitter feed added

Version 2.0 (2011)

• Initial release: new rebranded design, improved usability, better help & support, search upgrades, better maps, notification, message centre upgrades, image uploading, easier registration, listing edits etc.

Version 1 (2005 to 2011)

Version 1.6 (Feb 2008)

• Major backend infrastructure upgrade to support future growth
• Started annual membership fee of US$20 for house sitters (home owners still free)

Version 1.5 (Nov 2007)

• Added Message Centre feature

Version 1.4 (Apr 2007)

• Added house sitting assignment approvals/vetting
  

Version 1.3 (Sep 2006)

• Added Local Sitter Search feature

Version 1.2 (Apr 2006)

• Added interactive maps feature

Version 1.1 (Oct 2005)

• Added photo upload ability
• Added email alerts feature
• Added bloggers on assignment to blog
• Added meet the house sitters to blog

Version 1.0 (February 2005)

• Initial release with core functionality for home owners and house sitters (listings, search, messaging, favourites etc)
• Memberships are free