Help Centre

To cancel an assignment before it starts, home owners can click the 'cancel this assignment' button on 'Manage my sitters' page and use the link 'Cancel these dates'. You can also add a special message to all the house sitters who applied in the popup window, as they will all be sent an email notifying them of the cancellation.

It is also assumed that home owners only cancel an assignment before it has started!

If it has already started, we generally advise that the home owner:

• gives the house sitter at least seven days notice of an early end of the assignment if the assignment is for less than six months
• to give the house sitter at least 28 days notice of an early end of the assignment if the assignment is for six months or longer