Help Centre

Home owners – when looking for a house sitter, please keep in mind that MindMyHouse is a niche site, specialising in matching home owners and house sitters worldwide for the free exchange of house sitting services for free accommodation, and we want to keep it that way!

We also know that our house sitter members are not particularly interested in finding sub-letting or short-term rental, home exchange situations, B&B or AirBNB management, or work swap (workaway) through our service.

Therefore, if we feel that your listing isn't suitable for publishing on MindMyHouse, we will let you know. If you paid for your home owner membership, we can issue you with a full refund.

Also, over the years, we have had a few home owners with pets that need looking after and whom have been either ill, have had behavioural issues, or have required specialist medical treatment. And whilst most home owners have been good at indicating in their 'Sitter wanted' listings that their pet has required specialist care, not all house sitters selected for the house sit have the necessary experience for handling these situations.

This may require us to write to you (and other home owners with similar situations) and suggest that a professional pet care service may be a better option instead of using MindMyHouse, especially as it will provide more peace of mind, knowing that you pet will be given the best of care. Due to the way that MindMyHouse works, we don't vet our house sitters and rely instead on home owners to check references etc. There are some other house sitting websites that do these types of checks of course, and you may want to look them up.