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The Reply reliability rating is a rating that MindMyHouse gives to each member, to see how reliably they reply to messages sent to them.

MindMyHouse will calculate this simply as a percentage, from messages received versus messages sent. Please note that it’s only an approximate figure – we will convert the percentage into something like ‘always’, or ’often’,  ‘sometimes’ or ‘rarely’, using the list below. Hopefully there won’t be any of that last one!

• 90-100% always
• 80% very frequently
• 60-70% frequently
• 50% often
• 20-40% usually
• 10% infrequently