Help Centre

The Reply reliability rating is a rating that MindMyHouse gives to each member, to see how reliably they reply to messages sent to them.

MindMyHouse will calculate this simply as a percentage, from messages received versus messages sent. Please note that it’s only an approximate figure – we will convert the percentage into something like ‘always’, or ’often’,  ‘sometimes’ or ‘rarely’. Hopefully there won’t be any of that last one!